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Why WhatsApp Respond to Concerns over Privacy Policy Update

Why WhatsApp Respond to Concerns over Privacy Policy Update

In response to a public backlash over a forthcoming WhatsApp privacy policy updates. WhatsApp has launched a new FAQ article on its website detailing its stance on consumer privacy. The main issue relates to the data-sharing practises of WhatsApp with Facebook. With many users worried that an amended WhatsApp privacy policy, coming into effect on February 8th. Would enable the parent company of WhatsApp to exchange confidential profile details.

The upgrade has little to do with user chats or profile records, and instead. This move is meant to explain how organisations who use WhatsApp for customer support will store logs of their chats on Facebook servers. In its WhatsApp privacy policy updates, as it is now doing after previewing. The forthcoming improvements to business chats back in October, the company feels it is needed to be disclosed.

However, a surge of disinformation on social media, not helped by the atrocious privacy. Track record of Facebook and its history for manipulating modifications to the different terms of their service. Agreements have culminated in a full-blown WhatsApp backlash that has users running to rivals like Signal and Telegram.

What is the New Privacy Policy of WhatsApp?

WhatsApp postpones the update of the privacy policy due to the flight of  users

WhatsApp clarified that neither it nor Facebook will view private messages from users or hear their calls.  WhatsApp also does not maintain lists of people who message or call, doesn’t see your shared location (nor can Facebook). Does not exchange Facebook details with others and according to the FAQ, keeps WhatsApp groups confidential.

Under WhatsApp privacy policy updates, companies have the opportunity to use secure hosting services from Facebook. To manage WhatsApp chats with their customers, respond to questions. And share useful info like purchase receipts, as stated by WhatsApp. If you interact with companies, they will see what you’re saying and then use the marketing material. Which may include Facebook advertisements. WhatsApp says it specifically marks communications with companies that use the hosting facilities of Facebook.

In addition, its shopping operation can be used to view similar advertising on Facebook and Instagram for users. Who communicates with the Facebook Shops commerce feature through WhatsApp. WhatsApp says this function is optional and that “we will tell you in the app how your data is being shared with Facebook.” when you use it.

Social Media Controversies:

Elon Musk, CEO of Tesla, has also entered the arena. Tweeting to use Signal to his more than 42 million followers last week. As the controversy has evolved, Signal has become one of Android and iOS’s. Most downloaded applications and its authentication system has consistently buckled under the pressure to sign up new users. In only the last 72 hours, Telegram. Which is actually No. 2, behind Signal in the App Store, has seen more than 25 million new users sign up.

Basic WhatsApp Privacy Policy Changes

WhatsApp responds to concerns about privacy policy update

WhatsApp directors, Adam Mosseri, chief of Instagram, and Andrew. “Boz” Bosworth, head of Facebook AR/VR, also speak on the debacle of WhatsApp privacy policy changes.

“We want to be clear that the policy update does not affect the privacy of your messages with friends or family in any way. Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data,” is written by the company on their new FAQ page.

A few days earlier, WhatsApp chief Will Cathcart also took to Twitter to post a tweet (later shared in a tweet by Bosworth) seeking to break through the dilemma over WhatsApp privacy policy changes and clarify what’s really happening.

A little bit of hypocrisy about all this is that WhatsApp users are so determined to stop data sharing that has actually already been happening to a vast majority of those using the messaging network. Back in 2016, two years after Facebook acquired the site, the company allowed users to opt-out of data sharing with Facebook for just a short period of time.

This entire confusion has been chalked up to people who misinterpreted confusing media stories, leap to conclusions, and then engage in social media scaremongering. But it is also a fact that Facebook must acknowledge that the lack of confidence in WhatsApp’s new privacy policy is directly tied to Facebook’s years of bad trust privacy actions and increasingly complicated terms of service arrangements that can not be fairly interpreted by ordinary, non-lawyer users.

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It’s no surprise then that people flock to an app like Signal, owned by a non-profit organisation and rely on donors and rich financial backers like none other than Brian Acton, co-founder of WhatsApp because they fear they can no longer trust what’s actually going on when they send messages to their friends on their mobile through these applications. It is also troublesome for many social media marketing companies in Karachi to trust these apps now, but still, if they wish to gather back the trust they lost, Facebook and WhatsApp have to face a long journey of transparent communication and trust-building ahead.

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